Q: How does Stripe work when the fees are being charged to the residents of the community?
A: Stripe charges 2.9% plus 30 cents on every transaction and Condo Control charges $2 on every transaction. For example the building has a Guest Suite (fee is $100 and the deposit is $250) the resident will pay the following: Booking Service Fee of $5.36 ($2 charged by Condo Control and the rest by Stripe fees) which brings the total to $105.36.
Another example is when the amenity has a Deposit amount (i.e. Service Elevator, Billiards Room, etc.). A resident books the Service Elevator and the deposit is $250. The Booking Service Fee is $2.37 ($2 charged by Condo Control and the rest charged by Stripe) which brings a total of $2.37.
Please note: if a booking is cancelled, the stripe fees and Condo Control fees will not be refunded
Q: How does Stripe works when the fees are being charged to the corporation instead of the residents?
A: Stripe fees are paid by the corporation and Condo Control fee is paid by the resident.
When the Stripe fees are being covered by the corporation, the amenity bookings that has deposit only (i.e. Service Elevator, billiards room, etc.) are only charged the $2 from CC which is being charged to the resident.
For clarification on Stripe fees, please view the Stripe website.
For information on Stripe fees for amenities specifically, view the Explanation of Amenity Booking Service Fee article.
Please see our attached Stripe Fee Calculator to view the fee breakdown. You may use this calculator to reproduce how the Booking service fees are calculated for any Amenity Fee amount.