In Condo Control, groups serve as a valuable tool to organize the types of users that have access to the Condo Control Platform. Groups not only categorize users but also contain group permissions that define the features users can access, the actions they can perform, and the communications they receive. Users can be enrolled in multiple user groups, and their permissions are based on the highest-level access of their enrolled user groups.
Creating custom groups provides added flexibility when managing your property. Whether you’re working with a high-rise, a townhome community/HOA, or a mix of both, you can tailor groups to suit your operational needs.
Custom groups can be created to reflect a wide range of categories, including but not limited to:
- Floor – Organize residents by which floor they live on (e.g., “Floor 12 Residents”).
- Street – Useful for communities with multiple roadways or subdivisions.
- Tower/Building – For multi-tower developments or phased projects.
- Age Group – Such as seniors, youth programs, or family households.
- Special Community Groups, including:
- Architectural Improvement Committee
- Book Club
- Gardening Group
- First Aid Certified Residents
- Contractors
- Emergency Response Team
- Event Volunteers
To Add a New Group
1. Click on Groups in the left-side menu.
2. Click the New button.
3. Determine group details:
In this section, you can customize the group information, including:
- Group Name
- Description
- Group Colour (to help distinguish a group within the "Unit File")
- Group Type (Staff or Residents) This setting determines available permissions and online courses
NOTES:
- If group type is set to Residents, then a new option is visible called "Allow residents to opt-in" When enabled, resident groups can subscribe to the group from the "My account" module.
- Name or Description for default groups cannot be modified. However, default groups have a Display Name which can be modified and is what end users see
4. Customize group permissions:
The Permissions section is comprised of multiple sub headers. Select the sub header to a see a drop down with the specific permissions for each feature. Check off which features you would like enabled for the new user group.
5. Once you have checked off all the appropriate permissions, select Save.
You have now successfully created a new group with tailored permissions and settings to enhance organization and access preferences within your workspace.