Top
Follow

How to Search for Service Requests

To search for an existing open or closed service request:

1. Click on Service Requests

 

 

2. You can search and filter service requests through a few methods. Using the search bar, type in any information about the service request (unit #, reference #, etc.).

screenshot.png

You can also search for service requests by assignee.

screenshot.png

Using the drop down menus, you can filter the list by 1) Service Request Status, 2), Payment Status, and 3) Service Request Types. 

screenshot.png

Alternatively, you can click on 'Open', 'Pending' or 'Closed' to see the requests under each category. 

screenshot.png

 

3. Once you have located the service request, you can either click on the service request or the status icon to view its details.

screenshot.png

screenshot.png

  

 

Get Additional Help

Visit our Helpdesk for additional help and support.