To search for an existing open or closed service request:
1. Click on Service Requests
2. Type in any information about the service request (unit #, reference #, etc.). You can also either click on 'Open', 'Pending' or 'Closed' to see the requests under each category
3. Select whether to search open, closed or any service request
4. Click on the status icon to the left of a service request to see its details.