The following changes were rolled out to Condo Control during our November 29, 2023 release. Please review the release notes carefully as some changes impact the way the system works. A video summary is available at the end of the article.
NEW:
- Enhanced Paid Visitor Parking Accessibility via Standalone Web Page: Scan & Pay
We've expanded the functionality of paid visitor parking to cater to users without a Condo Control account. Community Administrators can now generate a unique URL for their property and leverage third-party services to create a QR code. This QR code can then be conveniently placed on signage near designated parking areas.
How It Works:
- Visitors can scan the QR code using their mobile devices.
- From their mobile browsers, users can seamlessly input details and acquire a parking pass—no Condo Control account or app download required.
Making paid visitor parking hassle-free and accessible to all is our commitment to enhancing user experience. We hope this update adds value to your community's parking management.
IMPROVEMENTS:
- Improvement to Account Locked Message
We've implemented a refined account locked message. Now, in addition to informing users about their locked account status, we've included a convenient link to reset their password.
- Help Widget Improvements within Webapp
When initiating a case creation, users will now receive contextual messages guiding them to open a service request (where applicable) or directly contact their community administrator.
BUG FIXES:
- Fix to Violation Update Emails
Addressing an issue with violation update emails, we've ensured that notifications now respect the related email preference "Email me when a violation is updated." Specifically, if a resident updates a violation using the mobile app, community administrators with the email preference disabled will no longer receive unnecessary notifications..
VIDEO SUMMARY:
If you have any questions or need clarification on any of the changes, please contact support by creating a case at https://support.condocontrol.com/hc/en-us