Note: prior to beginning the installation, please, make sure you have the Topaz Signature Pad unplugged.
The Condo Control team will need to enable the Topaz signature pad for your workspace. When you would like to begin using the device please contact our support team, who can enable it for you.
1. If you do not already have software for your Topaz Signature Pad, please visit http://www.topazsystems.com/sigweb.html
2. On the right side, click “Install"
3. A "sigweb.exe" file will download onto your computer.
4. Open up "sigweb.exe"
5. When the installer opens, click “Next”
6. Select "I accept the terms in the Licence Agreement" and click "Next"
7. Select your model number (you can find it on the back of your Topaz signature pad), click "Next"
8. Click "Next" to begin the installation
9. Press "Install".
10. The software will now be installed onto your computer (this may take a few minutes)
11. Click "Finish" to exit the setup. It is best practice to restart your computer at this stage
12. Plug in the USB to your signature pad
13. Your Topaz Signature Pad is now installed onto your computer! When releasing a package on Condo Control a new step will appear allowing residents to draw their signature