How to Pin a Post on Discussion Forums

Pinning a post allows the moderators of a discussion forum to keep the most relevant threads visible to themselves, as well as the public.

Here is a detailed breakdown of how the pinning feature operates based on the moderator setup:

  1. No Moderator Required:

    • All staff users with the "Can Administer Discussion Forums" permission will see the option to pin posts.
  2. Moderator Assigned:

    • Only members of the moderator group have the option to pin posts.
  3. Regular Users:

    • Owners, renters, and residents do not have the option to pin posts.

This structure helps maintain the organization and relevance of pinned posts within the Discussion Forum.


Please follow the steps below to pin a post on Discussion forums:


1. Login to your Condo Control account.


2. On the left side menu, click “discussion forum”.



3. Open the forum where the topic you wish to pin is located.



4. Once you find the topic you wish to pin at the top of the discussion forum, click on the "Pin" icon.


5. When the Pin icon turns red, the topic has been pinned. This means, that the topic will be shown at the top of the discussion forum page.

By following these steps, you can effectively pin important topics to keep them prominently visible to all platform users.


Get Additional Help

Visit our Helpdesk for additional help and support.