How to Send Consent Document Reminder Emails

This user guide will explain how to send out emails to residents to collect signatures for Consent Documents. Ensue that Consent Documents are activated in the system before proceeding. 


For other related articles, view the following links: 

How to Check the Consent Document Dashboard

How to Enable Electronic Consent

How to Edit/Deactivate a Consent Document


1. Log in to your Condo Control account and select Setup from the Welcome menu. 



2. Then. select Workspace Settings on the left side menu.



3. Click on the Electronic Consent tab from along the top. Under Features, on the left side of the Feature, you will see icons to the left of the consent feature. Click on the Reminders icon. 



4. You will then come to a page for sending out reminder emails, you will have the below choices: You can choose to send email notices - if you choose, Yes, an email notice will be sent to recipients. You will then have to fill out the Email template. Note: Do not change information in the "[ ]".


Once you Agree to the Disclaimer and click Save, the emails will be immediately sent out to those who have yet to provide their electronic consent.


Please note that reminder emails can only be sent out once every seven days.

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