When there are no announcements posted to the lobby display or outstanding packages an unavailable image will need to be added to the lobby display. To add an unavailable image:
1. Click on the welcome button, then click on setup
2. Click on Announcements on the left-hand menu
3. Click on the Lobby Display tab, then click on the edit button to the left of the TV template you would like to edit
4. Click on Save & Continue, Scroll Down and then Click on Unavailable message to upload your image of choice, then click on update
A sample unavailable image is shown below: