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How to submit a support ticket - Web

Our AI assistant, Centra, can answer most questions quickly and accurately. If it is unable to answer your question adequately, you can submit a ticket to our support team.

 

1. Select the AI Assistant icon in the bottom-right corner of the screen. This icon will appear on every page inside Condo Control.

 

2. Ask Centra to "talk to a person", and then click the "Create a support request" button. You can create a support case by sharing the details of your question or issue, and our team will contact you with a solution or ask for additional details if required.

 

Get Additional Help

Visit our Helpdesk for additional help and support.