Top
Follow

Community AI Assistant Overview

What Is the Community AI Assistant?

The Community AI Assistant is a document-powered tool built directly into your workspace File Library. It reads your uploaded documents — bylaws, budgets, meeting minutes, employee handbooks, audit reports, building manuals — and delivers clear, community-specific answers in seconds. Unlike general AI tools, the Community AI Assistant doesn't search the internet or the broader platform. It works strictly from your File Library, so every response is grounded in your actual governing documents and records.

 

2026-04-23_12-17-00.png

 

Why Use the Community AI Assistant?

The Community AI Assistant provides instant, trusted answers to support more informed decisions. There are several benefits to utilizing the Community AI Assistant:

Community AI Graphic.png
  • Instant Answers: Residents, board members, and managers find answers within your File Library in seconds instead of digging through hundreds of documents. 

  • Grounded Accuracy: Responses pull strictly from your community's uploaded governing documents and records, so nothing is invented or generic. 

  • Informed Decisions: Historical decisions, financial information, and policy context are at your fingertips to support stronger board and management action. 

  • Full Oversight: Administrators can monitor every AI interaction to see what's being asked, spot trends, and maintain accountability.

  • 24/7 Availability: Residents get trusted answers any time, reducing after-hours calls and emails to managers.

 

Subscription Requirements 

Premium Package: Available as a paid add-on.
Modern Package: Available as a paid add-on.
Standard Package: Available as a paid add-on.

 

Feature Requirements

The Community AI Assistant is tied direct to your workspace File Library. Before using the feature we recommend reviewing your files to ensure old and outdated documents are either removed or updated. Otherwise the AI will respond with the old/outdated information.

 

How to Use the Community AI Assistant

Below are examples of how your team can use the Community AI Assistant.

Draft Communications in Multiple Languages

Generate professional notices or community-wide announcements that reference your governing documents — for one resident or everyone, in any language.

Try this prompt
Draft a polite but firm notice in Spanish to the resident in Unit 402 regarding last night's noise violation, citing the quiet hours from our community bylaws.
Draft a community-wide announcement about new visitor parking enforcement. Base the rules on Section 8 of our Bylaws and provide the text in English, Mandarin, and French.

Cut Down on Due Diligence Time

Quickly verify past board decisions and contractual history without manually reviewing years of meeting minutes.

Try this prompt
Based on our Board Meeting Minutes from the last two years, have we ever approved a multi-year exclusivity clause for landscaping vendors?

Quick Access to SOPs and Rules

Instantly locate operational procedures across your documentation.

Try this prompt
What is the step-by-step process for handling an emergency water leak after hours according to our Employee Handbook and Building Manual?

Review Financial Insights and Summaries

Compare financial documents across years and understand changes quickly.

Try this prompt
Compare 'Landscaping' and 'General Maintenance' expenses from the 2023 Year-End Audit against the 2025 Proposed Budget. List the percentage change for each and summarize any board notes that explain the increase.

 

Have ideas or suggestions on how to improve this feature? Share your thoughts on the Condo Control Feedback Forum and vote on other ideas that are important to you and your community. 

 

Get Additional Help

Visit our Helpdesk for additional help and support.