Welcome to the August 2026 edition of What's New in Property Control!
This article outlines the new features, system improvements, and bug fixes rolled out in the month of August. Please review the changes carefully as some may impact the way the system works.
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Video Script
What’s new in Property Control.
We have added the ability for administrators in workspaces with a Condo Manager integration to view a unit’s balance and full transaction history directly from the Unit File. The transaction details are pulled from Condo Manager and show credits, or payments made, alongside charges, or money owed, so administrators can answer a resident’s balance question on the spot instead of switching over to Condo Manager to look it up. This information is available to administrators with the “Can View Account Balance and Details” permission.
We have added the ability for administrators to temporarily hide a product from the Store front without deleting it. This means administrators no longer need to delete and re-add a product every time it becomes temporarily unavailable, such as when an item is out of stock or only available seasonally. Hiding a product only affects future orders and has no effect on orders already placed.
Store products can also now be displayed either alphabetically, or in a custom order that administrators define themselves by dragging and dropping items into place. Both changes take effect immediately on the Store front, on both web and mobile.
You can read more about our new features and system improvements in our Release Notes.
August 1 - 9, 2026
Store Improvements
Administrators can now temporarily hide a product from the Store front without deleting it. This is useful when an item is out of stock or seasonally available, since a hidden product only affects future orders and has no effect on orders already placed. This new setting is available in Setup as a visibility toggle beside each product.
Store products can also now be displayed either alphabetically or in a custom order that administrators define themselves by dragging and dropping items into place in Setup. Both changes take effect immediately on the Store front on both web and mobile.
Fix to Notification Subscriptions
Resolved an issue that was causing residents to be automatically unsubscribed from Condo Control email notifications without taking any action to do so, disrupting delivery of important community communications.
August 10 - 16, 2026
Proxy Voting Sign-in Sheets
The downloadable meeting sign-in sheet now distinguishes between units that voted electronically for candidates and units that selected “for quorum only.” Previously, both were shown identically as “Electronic vote,” making it difficult for a meeting moderator to know at a glance who still needed to be handed a live ballot. Quorum-only voters are now labeled distinctly on the sheet, so moderators can quickly confirm who has already cast a final ballot and who is still eligible to vote in person.
Fix to Discussion Forum Quoting
Resolved an issue in the Discussion Forum where quoting a post copied the text into the reply box without any quote formatting, making a quoted reply indistinguishable from a regular reply.
Fix to Library Tag Creation
Resolved an issue where creating a new tag for a Library document would not save. The page refreshed back to the document as expected, but the new tag was never created.
Fix to Key Check-in/out Notifications
Addressed an issue where key owners were not receiving email notifications when their key was checked in or checked out. Also corrected the guard name shown in these emails, which previously listed the wrong staff member for the check-out and return.
August 17 - 23, 2026
Condo Manager Transaction History
Administrators in workspaces with Condo Manager integration can now view a unit’s balance and full transaction history directly from the Unit File. The transaction details are pulled from Condo Manager and show credits (payments made) alongside charges (money owed). Only administrators with the “Can View Account Balance and Details” permission can access this information.
Fix to Report Orientation Settings
Addressed an issue where changing a report’s orientation from Landscape to Portrait in Customize Report did not take effect in the preview or exported report. Reports now correctly reflect the selected orientation.
Fix to Amenity Booking Lead Time
Resolved an issue where residents could bypass the Maximum Booking Lead Time by revising an existing booking. Booking revisions are now held to the same lead time limits as new bookings.
Fix to Portfolio-Level Announcement Templates
Resolved an issue where custom announcement templates could not be saved at the portfolio level. Templates now save successfully and are available across all workspaces in the portfolio
Fix to Service Request Assignee Details
Addressed an issue where the unit name/number of a board or staff member assigned to a service request was visible to the resident who submitted it. Assigned members’ unit names/numbers are no longer shown.
August 24 - 31, 2026
Proxy Voting Improvements
Proxy voting has been enhanced with two updates. On the Ontario Proxy Form, voters who grant their proxy full discretionary voting authority can now leave individual ballot questions unanswered, consistent with the form’s printed instructions—a confirmation prompt explains that the proxy will vote on the voter’s behalf for that item before the choice is recorded.
Additionally, workspaces using Electronic Voting can now download a complete, fully anonymous record of submitted ballots directly from the meeting’s Reporting tab. The download is available both during a live session and after the meeting has closed, and includes no unit, owner, or voter-identifying information.
Embedded Payments Balance Report & Payouts Tab
Embedded Payments Financial Reports has been reorganized to separate balance reconciliation from payout actions. The tab formerly called Balance Summary is now Balance Report and is dedicated to account balance reconciliation, while a new Payouts tab handles initiating and reviewing payouts. Both tabs continue to reflect whichever account is selected in the Account dropdown.
Fix to Incident Report Dates
Resolved an issue where incident reports could be created with a future date and time, which does not reflect how incident reports are meant to be logged (i.e. occurring in the past/present).
Fix to Unit Resident Visibility
Addressed an issue where Owners viewing My Account > Unit Residents could only see other Owners of the unit, rather than all residents. Owners can now view everyone associated with their unit, including Renters and other occupants.
Fix to Security & Concierge Notifications
Resolved an issue where some deactivated users, and users not linked to a unit, continued receiving key check-in and check-out notification emails.
If you have questions or need clarification on any of the changes, use our AI Assistant to contact support: How to Use the AI Assistant.