Welcome to the October 2026 edition of What's New in Property Control!
This article outlines the new features, system improvements, and bug fixes rolled out in the month of October. Please review the changes carefully as some may impact the way the system works.
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What’s new in Property Control.
We’re excited to introduce the Portfolio File Library, a faster way to share files across a portfolio. Until now, files had to be uploaded to one workspace at a time. Portfolio administrators can now upload a file to multiple workspaces at once, sending it to every active workspace or only selected ones, and placing it in the main File Library or a matching folder in each workspace. Administrators can also choose to email users about the new files, and each workspace’s File Library history shows that the file was uploaded from the portfolio. The Portfolio File Library currently supports uploading only. Editing, moving, or deleting files is still done within each workspace’s File Library.
We have added the ability to sign out multiple packages for the same resident at once from the Android tablet app. Security and concierge staff can now release everything a resident is picking up with a single signature, instead of asking the resident to sign for every package. All selected packages are marked as released at the same time, which makes pick-ups quicker, especially during busy seasons like the holidays. The audit trail records the bulk release along with the signature. This feature is available on version 13.15 and up of the Android app.
We have made it easier to capture amenity booking deposits. Payment administrators can now capture a deposit right from the booking, instead of searching for it in the Embedded Payments Dashboard. Selecting Transaction Details opens the deposit so it can be viewed and captured in one place. Captured deposits update the booking’s deposit status and are recorded in the booking’s history. Each captured deposit generates a payment receipt automatically, giving staff and residents a clear record of when the deposit was captured and for how much.
You can read more about our new features and system improvements in our Release Notes.
October 1 - 11, 2026
Portfolio File Library
We are excited to announce that File Library is now available at the portfolio level. Previously, files could only be uploaded one workspace at a time, but portfolio administrators can now upload files to multiple workspaces at once from the new Portfolio File Library. Files can be sent to every active workspace in the portfolio or only to selected ones, and placed in the main File Library or a matching folder in each workspace. Administrators can also choose to email users about the new files, and each workspace's File Library history shows that the file was uploaded from the portfolio. The Portfolio File Library currently supports uploading only. Editing, moving, or deleting files is still done within each workspace’s File Library.
For instructions on how to use the Portfolio File Library, refer to the following guide: How to Upload Files to your Portfolio.
Payment Exports to Condo Manager
Asset management, visitor parking, and guest pass payments collected through Embedded Payments now flow into Condo Manager automatically through the Commerce Export. These payments are posted alongside your other exported transactions, so your accounting stays complete and up to date without any manual entry.
Amenity Booking Deposit Capture
Payment administrators can now capture an amenity booking deposit right from the booking, instead of searching for it in the Embedded Payments Dashboard. Simply select “Transaction Details” next to the booking’s Deposit Status to view and capture the deposit. Captured deposits now also update the booking’s Deposit Status and are recorded in the booking’s History.
Multiple Selections for Special Matters Questions
Special Matters questions in E-Voting can now be set up so voters can choose more than one answer, the same way board election questions work. This removes the need to use a board election question as a workaround when a vote calls for several selections.
Ranked Choice Voting for Board Elections
A new Ranked Choice Voting setting is available under Setup > Proxy Voting. When it’s enabled, voters can rank candidates in order of preference for Owner Occupied Voting and Voting to Elect Vacant Position questions, instead of casting a fixed number of votes. If a candidate is removed during a live or virtual meeting, for example because they were elected to a different seat, their votes automatically move to each voter’s next-ranked choice, so no vote is lost. Ranked Choice Voting can’t be turned on at the same time as Cumulative Voting.
Optional Survey Questions in Document Shop
Document Shop survey questions can now be marked as optional or mandatory. Requesters no longer have to answer questions that don’t apply to their order, such as a closing date on a request that isn’t for a sale or refinance. All existing and new survey questions are mandatory by default.
Fix to French Translations
Resolved an issue with several French translations across the platform. French text now displays as expected for users with French as their language preference.
Fix to Revising Amenity Bookings
Resolved an issue where staff with permission to override amenity restrictions were unable to revise an approved booking beyond the amenity’s booking limits.
October 12 - 18, 2026
Question-Specific Attachments in E-Voting
Managers can now choose which attachments appear with each question on a ballot. Files uploaded in the Attachments step still appear on the main voting page by default, and can now also be assigned to specific questions or answer options, so voters see candidate bios with the board election and by-law documents with the by-law vote. This is available on all three voting forms.
Retry Failed Condo Manager Commerce Exports
For workspaces integrated with Condo Manager, failed Commerce Export entries in Integration Logs can now be retried. If an export to Condo Manager fails because of a temporary issue, administrators can send it again right from Integration Logs.
Fix to Amenity Cleaning Times
Resolved an issue where amenities could be booked during the cleaning time set after a previous booking.
Fix to Announcement Email Spacing
Resolved an issue where announcement emails and printed announcements showed extra space between paragraphs.
Fix to Unit Search Results
Resolved an issue where Quick Search and Unit File searches returned unrelated units ahead of the unit being searched.
Fix to User Titles
Resolved an issue where the title “Mrs.” was displayed as “Sr.” on user profiles.
Fix to Service Request with Custom Fields Report
Resolved an issue where changing the Sort by option did not change the order of the Service Request with Custom Fields report.
Fix to Scheduled Patrol Time Range
Resolved an issue where scheduled patrols could not be started after one hour, and Missed Patrol Alerts were sent early, even when the patrol’s time range was set to longer than one hour.
October 19 - 25, 2026
Taxes in Yardi Commerce Exports
For Canadian workspaces using the Yardi integration with Commerce Export, taxed Amenity Bookings, Store orders, and Make a Payment items now export to Yardi with tax included. Since Yardi doesn’t have a separate tax field, each item is sent at its full amount (price plus tax), with the tax amount and rate noted in the transaction notes. This keeps Yardi balances matching what residents actually paid.
Payment Receipts for Captured Amenity Deposits
When a payment administrator captures an amenity booking deposit, a payment receipt is now generated automatically and appears in All Payments and My Receipts. Staff and residents now have a clear record of when the deposit was captured and for how much.
Fix to Short-Term Rental Stay Times
Resolved an issue where start and end times on a stay reverted to 12:00 AM after being edited and saved.
Fix to Adding Short-Term Rental Stays
Resolved an issue where some staff members were sent back to the home page when clicking Add New Stay.
Fix to Visitor Parking Weekly Limits
Resolved an issue where visitor bookings starting on a Sunday were not counted toward that week’s visitor pass limit.
Fix to Unread Service Requests
Resolved an issue where the Unread filter and unread indicator on Service Requests did not always show the correct requests, including drafts appearing as unread.
Fix to Board Member Votes on Violations
Resolved an issue where board member votes were not displaying in the comments section of a violation.
Fix to Amenity Calendar Filters
Resolved an issue where filters on the amenity booking calendar reset after a booking was approved.
October 26 - 31, 2026
Incident Report Attachment Deletion History
Deleting an attachment from an incident report is now recorded in the report’s Updates, showing who removed it and when. This applies to attachments added when the report was created as well as those added later through an update.
Fix to Portfolio Announcement Preview
Resolved an issue where the preview of an announcement created from portfolio displayed the contact details of one specific property. The preview now shows placeholders for the contact details, along with a note explaining that each recipient’s own workspace contact details are filled in when the announcement is sent.
Fix to Service Request Snapshot Counts
Resolved an issue where the snapshot at the top of Service Requests dashboard showed zero for Open, Pending, Closed, and Unread requests even when requests existed.
Fix to Collect Votes Checkbox in Tasks
Addressed an issue where the “Collect Votes” checkbox on tasks did not always tick when clicked, sometimes requiring several clicks.
Fix to Leaving Deleted Optional Groups
Resolved an issue where a deleted group still appeared under “Subscribe to optional groups” in My Account, and users could not leave it.
Fix to Email Preference for Invited Users
Addressed an issue where users added by another resident during registration had their email preferences set to off instead of the system defaults, so they were not receiving relevant notification emails.
Fix to Events Print Calendar
Addressed an issue where printing the Events calendar in portrait mode cut off the end of the week and did not print in colour.
Fix to Resident Photo and Document Editing
Resolved an issue where an uploaded Profile Photo or Proof of Residency could be changed when editing other residents in your unit. These are now locked, and can only be added if none exists or staff have deleted it.
If you have questions or need clarification on any of the changes, use our AI Assistant to contact support: How to Use the AI Assistant.