This user guide outlines how to register for your Condo Control account through the desktop app. You will need a welcome email from your property manager to get started.
For a demonstration on how to register, refer to the following video:
How to Register for Condo Control
If you are registering using the mobile app, refer to the following guide:
Register Your Account - Mobile App
Registration Instructions
1. Go to https://app.condocontrol.com/login and select "Register" to begin your registration process.
2. Enter the Registration Code and Unit Number provided in your welcome email and then click "Get Started".
3. User Details - Review your name and email address for accuracy and if applicable update them. Then, choose and confirm a password, and click "Continue".
4. Contact details - Enter or update your phone number(s) and add emergency contact information. Click "Continue" to proceed.
Note: Sections in grey cannot be edited due to restrictions placed by your community manager.
5. Unit Details - Add additional details about your unit, like vehicles and pet information. The fields on this page will vary in each community based on the information your community manager wants to collect. Click "Continue" to proceed.
6. Electronic Consent - Any consent documents you are required to complete, like electronic consent or package waivers, will be listed in this section. Click "Get Started", read and sign the document and click "Save". Continue this process for each document.
7. Profile Picture: Your community may require you to upload a profile picture and/or additional identification, like Photo ID or Proof of Residency, as part of the registration process. This is up to your community manager's discretion. If a profile picture is required, click on "Start Upload".
8. Select either "Use Webcam" or "Upload documents" to upload your photo. To take your photo via Webcam, click on "Use Webcam".
9. Your webcam preview will now appear. Select "Capture" to take the photo and once you are satisfied click "Continue" to complete the upload process.
10. To upload an existing photo, click on "Upload Documents".
11. Select "Choose File" and upload your image. Once you have chosen the correct file, click on "Review and Submit" to complete the upload process. If addition identification is required, repeat this document upload process.
12. Review and submit your registration details. If you need to invite a co-owner or another resident of your unit, click "Invite Here". Once that is done, hit "Finish!"
Your registration is now complete, on future visits, you will be able to login using your email address and the password you've set up.