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How to Create a Pass-On Log

Pass-on logs for the Security & Concierge module allow your security team to send important messages to either specific team members or the entire team. In this user guide, we will review how to create a pass-on log. 

 

View Other Related Articles: 

How to Review a Pass-On Log 

How to Recall and Check Reviewers of a Pass-on Log

Pass-On Log Video Guide 

 

1. Log into your Condo Control account, then click on Security & Concierge in the left-hand menu.

 

 

2. Click on the Pass-On Log (hand & baton) icon.

 

 

3. You will then be able to enter a new pass-on log. 

1) Enter the Subject for your pass-on log. 

2) Then, determine if the details will be Public or Internal.

Public logs allows any user with access to the Security and Concierge console can see the pass-on log in the activity stream. 

Internal logs are only visible to team members assigned in the pass-on log. 

3) Enter the Details of the pass-on log. 

4) If applicable, you can attach a file to the log. 

5) Select who is required to review the Pass-On Log. Only members in the security and concierge user group will display in this section. 

6) Once the log is filled, click on Save to send the Pass-On Log to the team members selected.

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Note: Although the selected recipients are required to review the Pass-On Log, all administrators and Security & Concierge Members will be able to view the Pass-On Log.

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