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Security and Concierge
Featured Resources
Amenity Booking
Authorizations
Incident Reports
- What happens when I create an Incident Report
- Incident Report Video Guide
- How to Search for a Previous Incident Report
- How to Print an Incident Report
- How to Add an Update to an Incident Report
- Security and Concierge User Guide: Incident Reports
Key Checkout
- Key Checkout Video Guide
- How to View Key Checkout Details
- How to Delete and Update a Permanent Key
- How to Create a Temporary Key
- How to Create a Permanent Key
- How to check the details of a key checkout
Package Tracking
- Package Tracking Video Guide
- Logging Packages On Mobile Video Guide
- How to Use the Package Scanner on the Mobile App
- How To Use the Barcode Scanner for Packages
- How to Search for Packages and View Package Details
- How to Release a Package and Send Email Reminders
Pass On Log
Reporting
Security Log
- Security Log Video Guide
- How to Search for a Previous Security Shift/Log
- How to Delete an Existing Security Log
- How to edit an existing Security Log
- How to Create/Add a new Security Log
- How to create a Security Shift
Security Patrol
- Security Patrol Troubleshooting Tips
- Security Patrol Video Guides
- Security Patrol - Scheduling and Viewing Patrols Video Guide
- Security Patrol - Conducting a Patrol Video Guide
- Security Patrol - Creating Routes and Checkpoints Video Guide
- Security Patrol FAQ
Valet Parking
Visitor Parking
- Parking Permit Printer Video Guide
- How to Revise Vehicle Details for a Parking Pass
- How to: Setting your Epson and Dymo Printer Settings
- How to Set-up Epson Printer
- Printer Configuration – Dymo Printer Software Installation
- How to Search for Existing Parking Permits