Security and Concierge Video Guides

Included are video guides to help you with various modules in Condo Control.

Overview -  These videos guides will give you a general overview of the Security and Concierge Console and Security and Concierge Setup Page.

• Security and Concierge Console Overview
• Security and Concierge Setup Page Overview

Visitor Parking - These videos will help you understand how to create, approve and manage Visitor parking logged in Condo Control as well as how to print visitor parking passes.

• Visitor Parking Guide
• Visitor Parking Setup Guide
• Parking Permit Printer Video Guide

Package Tracking - These videos will help you with inputting packages, releasing packages, and using the signature pads if your property uses one.

• Package Tracking Guide
• Capturing Signatures Video Guide

Security Logs, Reports and Authorizations - These videos will guide you in using various features in the Security and Concierge console such as submitting security logs, incident reports and key checkouts.

• Security Log
• Incident Report
• Authorized Entry
• Key Checkout
• Pass-On Log
• Valet Parking

Security Patrol - These videos will guide you in configuring and managing Security Patrols

• Creating Routes and Checkpoints
• Conducting a Patrol
• Scheduling and Viewing Patrols

Unit File - These videos will help you navigate the Unit File module in Condo Control.

• Unit File Setup Page Overview
• Unit File Overview
• Adding New Units & Users
• Processing Moveouts
• Viewing & Exporting Data
• Profile Badge

Service Requests - These videos will help you configure and manage your properties Service Requests.

• Service Request Setup Page Overview
• Creating & Updating Requests