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How to Add an Update to an Incident Report

To add an update to an Incident Report, follow these steps:

 

1. Log into your Condo Control account and select Security and Concierge from the side menu.

 

 

2. Select Incident Reports from the drop-down list.

 

 

3. Enter any information regarding the incident report you wish to update then click search.

 

 

4. Click on the incident report under what happened.

 

5. Scroll down to the Add An Update section where you can attach a file, add a new update, and/or change the status of an incident report.

 

 

6. Click Update to save the update to the Incident Report.

 

*Please note that once you have updated an Incident Report, the Property Manager will receive an e-mail*

 

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