Your community may require certain types of amenity bookings (e.g. Party Room) to be approved by administrators. There may also be instances when an administrator needs to cancel an amenity booking. This user guide outlines how to approve and cancel amenity booking requests.
For a demonstration on how to approve and cancel an amenity booking, refer to the video below:
Booking and Approving Amenities Video Guide
Approve Bookings
1. Login to Condo Control and select Amenity Booking from the main menu.
2. Pending bookings are displayed under the Calendar View tab. You can review the details of an amenity booking request by selecting the view icon beside the request.
3. After reviewing the details, click Update Booking and select either Approved or Approval Declined. If applicable add a comment and then scroll down and click Save.
The booking has now been approved.
4. If you do not need to review the details, you can approve a single booking request by clicking the checkmark beside the request.
5. To approve multiple bookings, check the box beside each amenity request you want to approve and click Approve Selected.
Cancel Bookings
1. From either the Calendar View tab or All Bookings tab, select the booking you want to cancel.
Tip: Selecting from Calendar View will open a smaller pop-up on the screen with the booking details. Selecting from All Bookings will direct you to a new page and with the booking details. The information and options are the same but the page size is different.
2. Select Cancel Booking from the booking details window.
3. Enter the reason for cancelling the booking and click Save.
4. The booking has now been cancelled and the resident will be notified.
Additional Resources
- How to Search & Filter the Amenity Bookings List and Calendar
- How to Update, Revise & Reassign Amenity Bookings
- How to Create an Amenity