What is a Status Certificate Request?
A status certificate request is a formal request made by unit owners, potential buyers, or other interested parties to obtain essential information about a condominium unit and the condominium corporation. These requests provide important details about the financial and legal status of the property.
How Do I Request a Status Certificate?
Refer to the guide below for step by step instructions on how to request a status certificate.
How to Order a Status Certificate
How are Status Certificate Requests Processed?
Status certificate requests are processed and completed by the property management team. They use Condo Control as the platform to manage and fulfill these requests. Condo Control facilitates the process but does not make decisions regarding the status certificate requests or hold the documents that are to be provided.
Can I Cancel a Status Certificate Request?
To request a cancellation of a status certificate request, you must contact your property management (PM) team directly. The decision to allow a cancellation is at the discretion of the property management team and depends on the specific policies of your property.
What Fees Are Refundable?
Please be aware that service fees and payment provider fees are non-refundable. Only the subtotal amount of the order may be refunded, subject to the property management's approval. It is important to discuss the refund policy with your property management team to understand what portion of your fees, if any, can be refunded.
How Do I Contact My Property Management Team?
The contact details for your property management team can be found in the status certificate order confirmation email. If you have any questions or need further assistance, please reach out to them directly.
What Should I Do If I Have More Questions?
For further assistance or questions regarding your status certificate request, please contact your property management team. They can provide specific information based on your property's policies and assist you with any issues related to your request.