This user guides outlines how to set up an Ambir Scanner for your workspace and scan visitor's ID. This integration is connected to our Security & Concierge: Visitor Parking feature. Once configured, staff can scan IDs when logging a visitor.
Before you can setup an Ambir Scanner, a member of the Condo Control team has to enable it for your workspace. Reach out to your Customer Success Manager or the Support team for assistance.
How to Set Up an Ambir Scanner
1. Install the appropriate device driver from the Ambir website (most likely device will be Ambir Technology DS687).
https://www.ambir.com/document-card-set
2. Login to your workspace and select Security & Concierge from the main menu.
3. You will then be prompted to install the windows service that allows browsers to read scanning devices.
4. Run the downloaded .exe file to finish setting up the feature. To check if device is successfully connected via USB, use the link below. If device is connected, it will be shown under the “Custom Scan” section.
https://demo.dynamsoft.com/web-twain/
5. After the scanner is set up, a “Scan ID” button will be added to the New Visitor form.
How to Scan IDs
1. From the Security & Concierge Console, select Visitor Parking.
2. Enter the visitor and, if applicable, vehicle details and then click Scan ID.
3. In the pop-up window, select “Scan” to start scanning.
4. Insert the ID needs into the scanner.
5. Ensure that the double-sided setting has to be selected and the paper sensor has been activated (green button). Once confirmed, click Scan.
6. You will now see a preview of the scanned ID. Rotate and crop the image as needed. Once completed, click Save to upload the image to the visitor log.
Additional Resources
For instructions on how to log visitors and visitor parking, refer to the guides below.
- How to Issue a Visitor Parking Pass