This guide is for version two of the asset management feature. If the images below do not match your view, refer to the version one user guides.
Owners and residents can submit requests for purchasing, leasing, or using community-owned assets like parking spots, boat racks, or storage spaces. This user guide outlines how to request a community asset from your Condo Control account.
The example below is for a Community Asset Type that is leased annually and requires payment. The process will be the same for paid Community Asset Types that are not leased annually and have slight variations (referenced below) for free leased or bought Community Asset Types.
1. Select My Account from the main menu.
2. Pick the Assets tab from the My Account dashboard and click Request Community Asset.
3. Select the Community Asset Type from the drop-down menu and enter any additional details about the request (e.g., the vehicle the permit is for). If you're requesting the asset for another resident in your unit, select their name from the User drop-down menu (they will receive all notifications regarding the request). Once completed, click Add a Linked Asset.
Note: A Community Asset Type may have multiple lease periods listed in the drop-down menu, ensure you select the appropriate date range.
4. Some Community Asset Types have an underlying object they are associated with, which is referred to as a Linked Asset. For example, a parking permit (Community Asset Type) requires a vehicle (Linked Asset).
If your Community Asset Type does not require a Linked Asset, you will automatically proceed to Step 6. If your Community Asset Type does require a Linked Asset, pick either Select Existing Asset or Create New Asset and fill in the applicable fields. Once completed, click Review and Add Payment Details.
Select Existing Asset: If you have already created assets that can be used for this request, they will be listed in a drop-down menu for you to pick from. You can opt to create a new asset if you do not want to use an existing one.
Create New Asset: If you have no previous assets for this type of request you will be defaulted to this option. Refer to the Introductory Text for any relevant instructions.
Tip: If you are unsure about a field, hover over the question mark icon for a description.
5. Review the payment summary for your request. Then, select either Credit Card or Bank Transfer, enter your payment information, and click Proceed to Confirmation.
Note: If the Community Asset Type does not require payment, you will automatically proceed to Step 7.
Tip: To save time in the future, save your payment account. Next time you request a paid community asset you will have an Existing Payment Method option where you can select the account from a drop-down menu.
6. Your request has now been submitted for administrator approval. To see your request details, click Review Request Details.
7. While your request is pending approval you can Edit or Delete it as needed. For instructions on editing or deleting a request, refer to the following user guide: How to Edit or Delete a Community Asset
8. On the My Account dashboard you will see your community asset request, and if applicable, your newly created asset.
9. Once your request has been approved, and the funds have been collected, the status will be changed to Approved & Paid.
If there were no fees for the Community Asset Type, the status will be changed to Approved.