This guide is for version two of the asset management feature. If the images below do not match your view, refer to the version one user guides.
Owners and residents can submit requests for leasing or using community-owned assets like parking spots, boat racks, or storage spaces. This user guide outlines how to edit or delete a community asset request from your Condo Control account.
For instructions on how to submit a community asset request, refer to the guide below:
How to Request a Community Asset
1. Select My Account from the main menu.
2. Pick the Assets tab from the My Account dashboard.
Edit a Community Asset Request
You can only edit a community asset request while it is still pending approval. Any changes post-approval will have to be sent to your property manager.
1. Select the Edit icon beside the community asset request you would like to revise.
2. Certain fields, like Community Asset Type, will be locked from editing on the asset request form. If applicable, edit the Additional Details field, or any other available fields, and click Add a Linked Asset to proceed to the next section.
Tip: If you selected the wrong Community Asset Type, delete the request and create a new one.
3. Edit the linked asset details as needed and click Review Payment Details to move to the next section.
Option 1: If you initially created an asset, edit the asset details or switch to Select Existing Asset to choose a different linked asset.
Option 2: If you initially selected an existing asset, pick a different asset from the drop-down menu or switch to Create Asset to add a new linked asset to the request.
4. Review you payment information and click Proceed to Confirmation to finalize your changes.
Note: You cannot edit your payment information. Reach out to your property manager if you need to make payment changes.
5. Your edits have now been saved and the community asset request has been updated.
Delete a Community Asset Request
A community asset request can be deleted at any time. However, if the request has been approved, and payment has been collected, deleting the request will not initiate a refund. Reach out to your property manager directly regarding your community's refund policy.
1. Select the Delete icon beside the community asset request you would like to remove.
2. In the pop-up window, enter the reason for deleting the community asset request and click I understand, Delete to finalize the deletion.
3. The community asset request has now been deleted. The linked asset you created/used for the request will not be deleted since it can be used for other requests. Click the View icon beside the linked asset to review its details.
4. On the Asset Details page you will see a record of the deleted community asset request and have the option to Edit or Delete the linked asset (as long as it is not connected to another approved Community Asset Request).