The screenshots in this guide were taken from a community that uses Zego payments. If your community uses embedded payments, some fields will look slightly different but the steps remain the same.
If your community’s payment provider supports it, you can save your payment method (i.e., credit card or bank transfer details) to speed up future online payments. This user guide outlines the following:
1. How to save & reuse a payment method
2. How to manage saved payment methods
3. Where saved payment methods can be used
How to Save & Reuse a Payment Method
1. If you're able to save a payment method, you'll see the option to "Save Account" when inputting your credit card or bank transfer information on the "Review and Pay" page for the feature.
2. Once the payment process is complete and you're looking to make payments in the future, you will now be able to select the "Existing Payment Method" option.
How to Manage Saved Payment Methods
1. Select Make a Payment from the main menu.
2. Click on Manage Cards to view your saved payment methods.
3. You will then come to a screen detailing the cards on file. Here you have the option to delete a credit card, but not edit. If your intention is to change the details or edit the card on file, you will have to delete the card on file and re-add it when completing a payment.
Note: Credit cards used for recurring payments will be listed here but are not considered saved payment types. Meaning, they will not be listed in the Existing Payment Methods section when making other online payments.
Where to Use Saved Payment Methods
Several of our features allow for online payments, but only a few currently support saving and reusing payment methods. Refer to the chart below for a full breakdown by payment provider.
| Rotessa | Stripe | Zego | Embedded Payments | |
|
Amenity Booking |
Not currently supported | Not currently supported | Not currently supported | Not currently supported |
| Make a Payment | Not currently supported | Not currently supported | Can add/use Saved Payment methods | Can add/use Saved Payment methods |
| Paid Assets | Not currently supported | Not currently supported | Can add/use Saved Payment methods | Can add/use Saved Payment methods |
| Paid Visitor Parking | Not currently supported | Not currently supported | Can add/use Saved Payment methods | Can add/use Saved Payment methods |
| Store | Not currently supported | Not currently supported | Can use Saved Payment methods | Not currently supported |
Additional Resources
- Creating & Managing Payments - Resident Video Guide
- Online Payments - How to Make a Payment
- Online Payments - How to Review or Cancel Recurring Payments