Your community bylaws may require Photo ID from residents. In this user guide we will outline how to add, download, or delete Photo ID from the Unit File.
To make Photo ID a mandatory field during the user registration process, follow the step in the user guide below:
How to Edit Self-Registration Settings
To allow residents to add or delete Photo ID post-registration, enable the following group permissions. This will need to be done for the Owners, Tenants & Residents group.
How to Add Photo ID
1. Login to Condo Control.
2. Select Unit File from the main menu.
NOTE: If users are updating their own Photo ID, they will select My Account from the main menu and continue the process from Step 4.
3. Locate the user in the Unit List and click on the individual’s name.
4. Select the Attachments tab and click New.
5. Click Choose File to upload the scanned Photo ID.
6. Select the Attachment Type from the drop-down menu. You can customize the Attachment Types from the Unit File settings page. Refer to the video guide below (at 2.55 mins) for detailed instructions:
Unit File Setup Page Video Guide
7. Enter a title and brief description of the attachment. Once completed, click Save.
You have successfully added a user's Photo ID.
How to Download or Delete Photo ID
To download a copy of the Photo ID, select the View icon. To remove the Photo ID, select the Delete icon.
Additional Resources