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Amenity Booking Overview

What is Amenity Booking?

Amenity Booking allows communities to manage and track the usage of shared facilities like gyms, party rooms, guest suites and more. Our Amenity Booking feature enables residents to view availability, book, and if applicable, pay for using amenities, from the web or mobile app. Some core elements of the Amenity Booking feature include:

  • Payment collection for bookings via credit card or bank transfer, as well as the option to record offline payments (e.g., cash, cheque).
  • Customizable booking rules like blackout periods, buffer times, and capacity limits.
  • Ability to define terms and conditions and enforce signature collection.
  • Tailored approval workflows for each amenity (i.e. auto-approve or manual approval from a specific user group).

 

 

Why Choose Amenity Booking?

Amenity Booking streamlines the process of booking, approving, and tracking amenity usage. There are several benefits to utilizing our Amenity Booking feature:

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  • Revenue Generation: Communities can charge for the use of amenities, creating an additional revenue stream.
  • Improved Resident Experience: Residents can see real time availability and receive instant booking confirmations reducing wait times and increasing resident satisfaction.
  • Reduced Admin Workload: Auto-approval settings and digital forms reduce paperwork and manual tracking for staff.
  • Policy Enforcement: Custom rules ensure resident restrictions are met and prevents overbooking and unauthorized usage.
  • Comprehensive Reporting: Administrators can track and report on amenity usage and payment collection from one centralized location.

 

Subscription Requirements 

Amenity Booking included

Amenity Booking available as a paid add-on

 

Feature Requirements

If you plan to collect payment for amenity bookings, you have to enable and configure a payment provider for your workspace. Amenity Booking supports Stripe, Zego, and Rotessa as payment providers. For instructions on how to setup an account and connect it to your workspace, refer to the following:

Once enabled, you can utilize Online Payments for additional features like Asset Management, Service Requests, Visitor Parking, and the Store.

 

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Recommended Resources

For instructions on how to configure and utilize the Amenity Booking feature, refer to the guides below.

 

Have ideas or suggestions on how to improve this feature? Share your thoughts on the Condo Control Feedback Forum and vote on other ideas that are important to you and your community. 

 

Get Additional Help

Visit our Helpdesk for additional help and support.