What is Paid Visitor Parking?
Paid Visitor Parking is a service implemented in condominiums and Homeowners Associations (HOA) to efficiently manage and control parking spaces designated for guests of residents. This feature allows property management to charge visitors' a nominal fee for a specified duration to utilize reserved parking areas. Some core elements of our Paid Visitor Parking feature include:
- Hourly, Daily, and Flat Rate payment options
- Ability to set different fee amounts based on parking area (e.g., Underground vs. Outdoor)
- Scan & Pay functionality for non-Condo Control users
Why Choose Paid Visitor Parking?
Paid Visitor Parking allows communities to strike a balance between providing convenient parking options for guests and preventing abuse or overcrowding of these spaces. There are several benefits to utilizing our Paid Visitor Parking feature:
- Security and Transparency: By monitoring and controlling access to visitor parking, communities can track who should be parking, reducing the risk of unauthorized individuals entering the premises
- Convenience and Ease: Paid Visitor Parking provides a seamless experience for staff, residents, and guests, allowing them to make reservations in a few simple clicks.
- Revenue Generation: Paid Visitor Parking generates additional revenue which can be reinvested into community projects, maintenance, or security measures, ultimately benefiting all residents.
- Improved Parking Management: Paid Visitor Parking allows you to configure parking rules, frequency, cost, and spot distribution to meet the unique needs of your community.
- Fair Allocation: Many communities have limited visitor parking spots. Paid Visitor Parking helps distribute parking equitably among residents and their guests, preventing a few individuals from monopolizing the visitor spaces.
- Peace of Mind: Residents can reserve and pay for visitor parking spaces in advance, ensuring availability during peak times or special events.
Subscription Requirements
Paid Visitor Parking is part of our larger Security & Concierge feature.
Security & Concierge included
Security & Concierge available as a paid add-on
Feature Requirements
There are two different modes for visitor paid parking:
- Web application by residents on behalf of their visitors, either before at time of visitor arrival
- This mode is currently supported by Stripe and Zego payment providers for Credit Cards only. ACH is not supported for this feature.
- Self-serve stand-alone, allowing visitors to register themselves upon arrival
- This mode is currently only supported by Stripe for Credit Cards only. ACH is not supported for this feature.
Before you start using Paid Visitor Parking, you have to enable the Store feature for your workspace, and configure the necessary payment providers. Click here for instructions on how to setup your Stripe account and connect it to your workspace. Once enabled, you can utilized Online Payments for additional features like Amenity Bookings, Service Requests, Status Certificates, and the Store.
Note: Visitor Paid Parking transactions do not currently export to 3rd party accounting systems.
Recommended Resources
For instructions on how to configure and utilize the Paid Visitor Parking feature, refer to the guides below.
- Visitor Parking Setup Video Guide
- How to Set-up Paid Visitor Parking Guide
- Logging Visitor Parking Resident Video Guide
- How to Use the Visitor Parking Scan & Pay Feature
- Visitor Parking Scan & Pay Video Guide
Have ideas or suggestions on how to improve this feature? Share your thoughts on the Condo Control Feedback Forum and vote on other ideas that are important to you and your community.