What are Groups & Permissions?
Groups provide the essential system access in Condo Control. Each group is assigned a set of permissions which dictates the features group members have access to and what actions they can perform. All users in your community will be assigned to groups to access, view and administer all features within Condo Control. When a user is added to a group, they automatically inherit the group’s permissions. Some core elements of Groups & Permissions include:
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Six built-in groups based on common roles in the community:
- Staff: Board Members, Property Managers (if applicable), and Security and Concierge (if applicable)
- Residents: Owners, Residents, and Renters.
- Different permission options for staff-level groups and resident-level groups
- Ability to assign users to multiple groups based on their unique profile
- Resident opt-in option for custom groups allowing users to join committees or clubs
Why Use Groups & Permissions?
Groups allow administrators to set and assign permissions more efficiently and consistently across the community. There are several benefits to utilizing the Groups & Permissions feature:
- Access Control: By assigning specific permissions to different user groups, you can control who has access to sensitive information and functionalities.
- Reduced Errors: Limiting access to critical functions only to authorized staff reduces the chances of accidental changes that could disrupt the community or compromise data integrity.
- Tailored Dashboards: Different user groups can have customized dashboards making the platform more intuitive and relevant for each user type.
- Focused Functionality: Users see only the features and information relevant to their role, simplifying their workflow and improving overall efficiency.
- Role-Based Training: Each group type has a unique course catalogue tailored to their role and needs in the community allowing them to self-serve when they need support.
Subscription Requirements
Groups & Permissions included
Groups & Permissions included
Feature Requirements
Every Condo Control user must be assigned to at least one group and every group must have at least 1 assigned permission. The permission options are different for staff-level groups and resident-level groups, with staff groups having more options and functionality.
Users can access Groups & Permissions if they are part of a staff-level group and have the "Can Access Setup" permission enabled.
The Group Name, Description, and Group Type for built-in groups cannot be changed but you can add a Display Name to better align with your community. The display name is what you will see listed in the Unit File and when assigning groups to a new user.
Recommended Resources
For instructions of how to configure and utilize the Groups & Permissions feature, refer to the guides below:
- User Groups Video Guide
- How to Create a New Group
- How to View Members of a Group
- How to Edit a Group and Group Permissions
- How to Change a User's Group Membership
Have ideas or suggestions on how to improve this feature? Share your thoughts on the Condo Control Feedback Forum and vote on other ideas that are important to you and your community.