What are Guest Passes?
Guest Passes are a convenient and secure method for residents to grant one-time access to common areas (e.g. pools, tennis court, etc.) for their guests. Our Guest Pass feature allows residents to easily pay for, and issue single-use guest passes that can be validated by security using a QR code scan. Some core elements of the Guest Pass feature include:
- Customizable guest pass types with unique pricing and purchase quantities
- Resident mobile experience for guest pass purchasing and sharing
- Reporting functionality to track guest pass usage and payments
Why Choose Guest Passes?
Guest Passes allows communities to streamline the payment, usage, and reporting process for residents and staff. There are several benefits to utilizing our Guest Pass feature:
- Enhanced Security: Time-stamped digital passes with QR codes provide real-time validation and full audit trails ensuring only authorized individuals can access the facilities.
- Reduced Admin Overhead: Automations replace manual data entry, minimizing paperwork and staff workload.
- Increased Revenue: Guest Passes generate revenue for the community and allow for effortless online fee collection avoiding human error.
- Improved Resident Experience: Mobile app offers quick and intuitive pass requests reducing wait times and increasing resident satisfaction.
- Transparent Reporting: Administrators can track and report on guest pass requests and payment status offering complete visibility over guest facility usage.
Subscription Requirements
Guest Passes included
Guest Passes available as a paid add-on
Feature Requirements
Before you can start using Guest Passes, you have to enable and configure a payment provider for your workspace. Currently only Zego Payments is supported but Stripe functionality will be added soon. Click here for instructions on how to setup your Zego account and connect it to your workspace. Once enabled, you can utilize Online Payments for additional features like Amenity Bookings, Service Requests, Visitor Parking, and the Store.
Note: Guest Pass transactions can be exported to VMS but no other 3rd party accounting systems.
Recommended Resources
For instructions on how to configure and utilize the Guest Pass feature, refer to the guides below.
Have ideas or suggestions on how to improve this feature? Share your thoughts on the Condo Control Feedback Forum and vote on other ideas that are important to you and your community.