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Property Management and Administration
Featured Resources
- ★ Product Glossary
- How to Enable/Disable Support Access for Condo Control Workspaces or Portfolios
- Workspace Settings - Setting Up the "Reply-To Address"
- Community Data Sheet Overview
- Rotessa FAQs
- Lobby Display Model Suggestions
Amenity Booking
- ★ Amenity Booking FAQs
- How To Update, Revise & Reassign Amenity Bookings
- Amenity Booking - How to Enable and Use Pay Later Feature
- Amenity Bookings - Booking and Approving Amenities Video Guide
- Amenity Bookings - Creating an Amenity Video Guide
- Amenity Bookings - Setup Page Overview Video Guide
Announcements
- ★ Announcement FAQs
- Supported File Formats and Size Limits
- Announcements - Lobby Display Video Guide
- Announcements - Budget Mailout Video Guide
- Announcements - Creating Announcements Video Guide
- How to Re-size Images Using Paint
Asset Management
- Asset Management Overview
- Asset Management FAQ
- How to Enable Asset Management Permissions
- How to Create a Community Asset Type
- How to Approve, Decline, or Delete a Community Asset Request
- Asset Management Request, Approval & Payment Process
Classified Ads
Discussion Forum
- Discussion Forum - Creating Forums and Topics Video Guide
- How to Create a Topic in the Discussion Forum
- How to Pin a Post on Discussion Forums
- Discussion Forum Moderation
- How to Add a New Topic in the Discussion Forum
- How to Set Up the Discussion Forum
Electronic Voting / Virtual Meeting
- Electronic Voting Overview
- Proxy Voting - Creating a Proxy Video Guide
- Proxy Voting - Updating a Proxy Video Guide
- Electronic/Proxy Voting Dashboard Summary
- Proxy - How to Upload a Paper Copy
- Proxy Form Comparison: Ontario, General, and Electronic
Events
File Library
- Library - Adding Files and Folders Video Guide
- How To Search in File Library
- How to Upload Multiple Files to the File Library
- How to Edit Library Folder Permissions
- Property Manager User Guide: File Library
- How to Move or Delete Files and Folders in the File Library
Groups
Integrations
- Stripe Authentication Requirements
- How to Set Up and Use an ID Scanner
- Yardi Product/Version Supported with the Yardi - Condo Control Integration
- WordPress - How to Customize Text Video Guide
- WordPress - How to Upload an Image Video Guide
- QuickBooks Desktop Integration Video Guide
Maintenance
Make a Payment
- Zego Account Setup
- Stripe Terminology
- Make a Payment - Adding & Managing Payments Video Guide
- Stripe Reconciliation Guide
- Stripe Account Ownership Change Policy
- How To Setup & Connect Stripe
Print Job
Purchase Order (PO)
- Purchase Order: Creating & Approving Orders Video Guide
- Purchase Order: Setup Page Overview Video Guide
- Purchase Order - Adding a New Vendor
- Purchase Order - Importing List of Vendors
- Purchase Order - General Settings
- Purchase Order - New Purchase
Vendors (PO)
Quote Requests (PO)
Accounts Payable (PO)
Reporting
- How to Generate an Owners List
- How to generate an Owners list for AGM packages
- Reports - Viewing & Customizing Reports Video Guide
- How to run an Amenity Report on your Amenity Booking
- Creating a report for email statuses (Unsubscribed, Spam, Bounce, etc)
- How to Customize a Report
Security and Concierge (S&C)
Package Tracking (S&C)
Security Patrol (S&C)
Valet Parking (S&C)
Visitor Parking (S&C)
- How to Set-up Paid Visitor Parking
- Paid Visitor Parking Overview
- How to Add Visitor and Authorization Notes
- Visitor Parking Setup
- Visitor Parking Setup Video Guide
- Visitor Parking Video Guide
Service Requests
- How to Manage Service Request Notifications
- Service Requests: How to Add/Edit Custom Fields
- How to Contact the Board Using Service Requests
- Service Requests: Creating & Updating Requests Video Guide
- Service Requests: Setup Page Overview Video Guide
- Service Requests: How To Set Up an Architectural Change Request
Short Term Rental
Status Certificate
Store
Survey
Tasks
- How to Vote on Task from the Mobile App
- How to Vote on Tasks from the Web Application
- Tasks - Adding & Updating Tasks Video Guide
- How to Re-Assign a Task
- How to Follow/Unfollow Tasks
- Property Manager User Guide: Tasks
Unit File
- How to Set Up Badge Scan Locations
- How to Reactivate a Deleted User
- Amenity Bookings - "Owners of a rental unit are not allowed to book amenities" error message
- How to Add or Delete Photo ID
- How to Add or Update Profile Pictures
- How to Add Notes to the Unit File
Unit Ledger
Violation Tracking
- Violation Tracking - Logging Violations Video Guide
- Violation Tracking - Creating Stages, Types & Templates Video Guide
- How to Set up Violation Tracking Templates
- How To Search For a Violation
- How To Set Up Violation Tracking Stages and Types
- How to Add A New Violation - via Violation Tracking Dashboard
Workspace & Dashboard Settings
- How to Update your Branding on a Portfolio
- How to Add Holidays to Your Portfolio
- How to Change your Time Zone
- How to Add Custom Links to the Main Menu
- How to Submit an Idea or Feature Request
- How To Enable Electronic Consent (E-Consent)
Webinars
- Webinar - Modern Tools for HOA Success: Digital File Solutions
- Webinar - Save Time, Automate Registrations & Permits with Asset Management
- Webinar - Budget Mailout Made Easy: Condo Control's Solution
- Webinar - Conquer Your To-Do List: Task Tracking with Condo Control
- Webinar - Benefits of Integrating Software and Hardware Solutions
- Webinar - Maximize Community Participation with Hybrid Meetings